![David Scott Peters](/img/default-banner.jpg)
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David Scott Peters
United States
Приєднався 1 лип 2019
Just for a minute, imagine what it would be like for the restaurant NOT to depend on you to be successful... You’re here because you’re a restaurant owner who’s sick of being a prisoner to your restaurant. It was supposed to create a good income and the life of your dreams. But instead you’re exhausted from being the only one who can get the work done right. Yeah, I see you. You’re great at the whiplash of over-trusting your employees until they can’t handle it and then overloading yourself to save the day. You work hard, you work a lot of hours and you do a lot of the jobs in the restaurant. It’s not going to feel right to just… let go. It’s going to feel wrong to do LESS. To delegate instead of to do.To learn more about me and my restaurant coaching program, visit www.davidscottpeters.com.
Tell Your Managers Not to Blindly Duplicate the Restaurant Schedule
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training
Tell Your Managers Not to Blindly Duplicate the Restaurant Schedule -- Are your labor costs spiraling out of control and eating into your profits? Do you feel overwhelmed trying to keep these expenses in check? Let’s dive into today’s tip and take the fifth step toward controlling your labor costs and learn how to proactively control labor costs with effective scheduling.
🗓️ Book a call with Ryan: dsp.coach/book-a-call
📖 I wrote a book for restaurant owners and managers: amzn.to/2ZYlL7Y
🔔 Be sure to subscribe to this channel to get alerts when I post a new tip: bit.ly/2Yk484P
🎧 Take me on the go and listen to my podcast: dsp.coach/podcast
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Welcome to my UA-cam Channel. I am David Scott Peters, a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with my trademark Restaurant Prosperity Formula. Known as THE expert in the restaurant industry, I apply my no-BS style to teach and motivate restaurant owners to take control of their businesses and finally realize their full potential. Thousands of restaurants have used my formula to transform their businesses. To learn more about me and my coaching program, visit www.davidscottpeters.com.
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Are your managers just copying one schedule from one week and pasting it into the next week? Sure, that’s the magic of scheduling software-copy, paste, done. But that has nothing to do with sales, does it? Step five in this seven-part series is all about ensuring that management schedules staff according to the sales and a staffing guide you create.
Bringing in too many people or bringing them in too early can throw your labor costs off balance because you are literally using dollars you didn’t need to use. So, what do you do?
Start with a sales forecast
Begin with a sales forecast that breaks down sales by the day of the week, not just a vague monthly estimate. Use your POS system, DSR tracker, QuickBooks, or other sources to gather historical data. This information is readily available and essential for accurate forecasting.
Utilize a staffing guide
Next, use a staffing guide to determine the exact number of cooks needed for both AM and PM shifts. Better yet, leverage scheduling software to build templates for various sales levels. For instance, using a tool like 7shifts, you can create a $40,000 week template for your kitchen, as well as templates for $45,000, $50,000, and so on. Specify the start and end times for each position to ensure you stay on budget. This meticulous planning is powerful and well worth the effort to avoid overspending on labor.
Adjust for randomness in business
Understand that there will be days when unexpected busyness occurs. For example, you might have a lunch rush on a Tuesday with three servers, only to find yourself overwhelmed. Your instinct might be to add another server for the next week, but if the rush was a one-off, you could end up overstaffing.
If this happens once, don’t change the schedule. If it happens twice, still hold off. But if it happens a third time, it’s time to adjust the schedule. Three weeks make a trend, and it’s crucial to respond accordingly to ensure labor costs align with actual business needs.
**********************************
Find more about how to run a restaurant business on my other platforms:
👍 Facebook: davidscottpetersbiz
📸 Instagram: davidscottpeters
📱 Twitter: restaurantxpert
🔔 Subscribe to UA-cam: bit.ly/2Yk484P
🎧 Podcast page: dsp.coach/podcast
Tell Your Managers Not to Blindly Duplicate the Restaurant Schedule -- Are your labor costs spiraling out of control and eating into your profits? Do you feel overwhelmed trying to keep these expenses in check? Let’s dive into today’s tip and take the fifth step toward controlling your labor costs and learn how to proactively control labor costs with effective scheduling.
🗓️ Book a call with Ryan: dsp.coach/book-a-call
📖 I wrote a book for restaurant owners and managers: amzn.to/2ZYlL7Y
🔔 Be sure to subscribe to this channel to get alerts when I post a new tip: bit.ly/2Yk484P
🎧 Take me on the go and listen to my podcast: dsp.coach/podcast
**********************************
Welcome to my UA-cam Channel. I am David Scott Peters, a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with my trademark Restaurant Prosperity Formula. Known as THE expert in the restaurant industry, I apply my no-BS style to teach and motivate restaurant owners to take control of their businesses and finally realize their full potential. Thousands of restaurants have used my formula to transform their businesses. To learn more about me and my coaching program, visit www.davidscottpeters.com.
**********************************
Are your managers just copying one schedule from one week and pasting it into the next week? Sure, that’s the magic of scheduling software-copy, paste, done. But that has nothing to do with sales, does it? Step five in this seven-part series is all about ensuring that management schedules staff according to the sales and a staffing guide you create.
Bringing in too many people or bringing them in too early can throw your labor costs off balance because you are literally using dollars you didn’t need to use. So, what do you do?
Start with a sales forecast
Begin with a sales forecast that breaks down sales by the day of the week, not just a vague monthly estimate. Use your POS system, DSR tracker, QuickBooks, or other sources to gather historical data. This information is readily available and essential for accurate forecasting.
Utilize a staffing guide
Next, use a staffing guide to determine the exact number of cooks needed for both AM and PM shifts. Better yet, leverage scheduling software to build templates for various sales levels. For instance, using a tool like 7shifts, you can create a $40,000 week template for your kitchen, as well as templates for $45,000, $50,000, and so on. Specify the start and end times for each position to ensure you stay on budget. This meticulous planning is powerful and well worth the effort to avoid overspending on labor.
Adjust for randomness in business
Understand that there will be days when unexpected busyness occurs. For example, you might have a lunch rush on a Tuesday with three servers, only to find yourself overwhelmed. Your instinct might be to add another server for the next week, but if the rush was a one-off, you could end up overstaffing.
If this happens once, don’t change the schedule. If it happens twice, still hold off. But if it happens a third time, it’s time to adjust the schedule. Three weeks make a trend, and it’s crucial to respond accordingly to ensure labor costs align with actual business needs.
**********************************
Find more about how to run a restaurant business on my other platforms:
👍 Facebook: davidscottpetersbiz
📸 Instagram: davidscottpeters
📱 Twitter: restaurantxpert
🔔 Subscribe to UA-cam: bit.ly/2Yk484P
🎧 Podcast page: dsp.coach/podcast
Переглядів: 116
Відео
A Collection of the Best Tips for Cutting Restaurant Food Cost
Переглядів 337День тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training A Collection of the Best Tips for Cutting Restaurant Food Cost Ep 101 For this special episode of my podcast, The Restaurant Prosperity Formula, I’m sharing some of the best tips from previous episodes, focusing on key areas such as food cost systems, leadership, and labor cost. This episode is dedicated to food cost. We’l...
How Your Restaurant POS System Helps You Cut Labor Part 4
Переглядів 131День тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training How Your Restaurant POS System Helps You Cut Labor Picture this: it’s a busy Friday night, getting late in the day, around 8 or 9 p.m. You close at 11 or 12, and you see a sea of people in your restaurant. You think you need all your staff, but your eyes might be deceiving you. Step four in this series about cutting labor ...
Looking at Your Restaurant Payroll Too Late Is Costing You Labor Dollars
Переглядів 15314 днів тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training Looking at Your Restaurant Payroll Too Late Is Costing You Is your restaurant struggling with rising labor costs that are eating into your profits? Do you feel overwhelmed trying to manage these expenses? You're not alone, and I'm here to help. Welcome to the third part in my special seven-part series about lowering labor ...
The Key to Running a Great Restaurant Is Your Attitude Ep 100
Переглядів 19221 день тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training The Key to Running a Great Restaurant Is Your Attitude Ep 100 Achieving prosperity in the restaurant business means gaining financial freedom and the freedom to enjoy your life beyond the restaurant. It’s not just a dream; it’s a reality you can attain by following a specific formula. In this episode of my restaurant podca...
Don’t Let Restaurant Staff Ride the Clock After Shift Ends Part 2
Переглядів 22921 день тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training Don’t Let Restaurant Staff Ride the Clock After Their Shift Ends Part 2 Are your labor costs spiraling out of control and eating into your profits? Do you feel overwhelmed trying to keep these expenses in check? Welcome to the second installment of our special seven-part series where I teach you why you don’t let restauran...
Are Early Clock ins Costing You Restaurant Labor Dollars Part 1
Переглядів 217Місяць тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training Are Early Clock ins Costing You Restaurant Labor Dollars Are your labor costs spiraling out of control and eating into your profits? Do you feel overwhelmed trying to keep these expenses in check? You're not alone, and I'm here to help. Welcome to the first step in our special seven-part series where I teach labor cost pai...
Rely on Your Team to Help You Identify a Toxic Restaurant Manager Ep 99
Переглядів 221Місяць тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training Rely on Your Team to Help You Identify a Toxic Restaurant Manager You might have heard the saying, "People don't quit jobs; they quit managers." This is particularly true in our fast-paced, high-stress industry. A toxic manager can create a negative atmosphere and fail to lead by example, significantly affecting morale and...
Why You Need a Coach for Your Restaurant
Переглядів 143Місяць тому
Why Your Restaurant Is So Challenging: dsp.coach/transformation-training Why You Need a Coach for Your Restaurant Are you struggling to take your restaurant to the next level? Do you feel like you're missing out on the secrets that could unlock your true success? The game changer might be the perspective you're missing. Let's uncover why every restaurant owner needs a coach - not just to surviv...
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Переглядів 287Місяць тому
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Does your kitchen pro get paid as much as they feel valued in order to carry out all of these job roles?
good content
Excellent information 👍
That's the hardest part when your staff isn't on the same level of standard and it's logical it's not their business but I always tell my staff that your here to make my life easier and if you can't do it my way leave cause I can do it all but at the same time I will never have time for my self personally such a tricky work space to work in chefs life is hell and owners lol
I have one, here's the contex: I work at a Thai food restaurant ( owners 2nd location) it's a small kitchen and 7 employees BOH total. There is one Yes ONE Rubber spatula for scraping out sauce and curry containers.... When I imagine the amount of sauce product that goes down the drain, I cringe. The owner has recently decided they want to be open Sundays starting in September and said they will be increasing menu prices. I assume it's because they want to increase revenue. I am using some of your info to show them that we could lower labor and food cost without taking on extra expense/risk -- most of what you share I already know, but since I am just a lowly disher/ cook in training I am using your content to validate my suggestions. Overall this has been one of the most challenging kitchen environments to work in, but also one with huge potential. One of the challenges, 3 languages/cultures Thai, Spanish and English. But the employees clearly adore the owner and do what she says without question. Even if it doesn't make sense to them. They want to make her happy. It's been fascinating... To be continued... P.s I am being paid cook wages to essentially wash dishes. After being in management/ or leadership with high accountability, I have been KILLING IT, and using my extra time to make an impact. Man wish I had had a Disher like me😂
19:47 Cultural food restaurants in my area ALWAYS have pages and pages. I wonder why this is and have you ever worked with an owner who is a first generation American and is resistant to changing what they see others in their niche is doing?
I find myself in a position where I’ve been acquiring chef skills over 6 years and the job I’m at now I applied to be apart of the line, just a station cook but I didn’t know it was new restaurant and I’ve become the chef at line pay. I definitely feel like I fall into the category of chefs that don’t know what’s expected of me because I just took charge and eventually landed at the top but no one has really given me the notice they all just go with it. Even the owner has told the kitchen manager to keep me happy. What do I do? I believe just a raise would be in order, how do I ask? I hate to go for money like that but I really do run the line. When our I’m leaves, I’m the guy and I’d like to be respected in that aspect
Find a job description for the job you're doing, assuming you don't have one in the restaurant, and find the competitive pay for that job in your market. Then ask the owner and/or general manager - whoever is in charge of giving raises - for a meeting to discuss your position and opportunities for growth. Show them the job description and how you fulfill all of those duties and expectations, get their agreement that is the job you're doing and then show them the competitive compensation and ask for the equivalent. You deserve to be compensated appropriately and a good leader will recognize your contributions and want to keep you on the team.
Thanks buddy
No problem 👍
Great video sir..
Okay. I got the menu cost cards for all dishes. Now what?
Well said! Thanks for the reminder!
My pleasure!
My biggest problem is I have a wide step and my feet often start killing me when standing In a Kitchen for several hours. Slip proof shoes hurt especially idk if it's the material they are made from but I normally wear leather western style work boots but my new kitchen job has a strict dress code policy and wants me to wear skip resistant work shoes. This is the main issue I have because the amount of pain my feet start to feel makes me miserable and being miserable and In pain makes me work slow.
OK I JUST STARTED THE VIDEO AND FIRST THE GUY SAYS HE ONLY TALK ABOUT PROFITABILITY SORRY BUT THE GOAL SHOULD BE STEADY REVENUE IF THE IDE OF A BUSINESS IS MAKING ONLY PROFIT ITS NEVER GONNA SUCCEED IN LONG TERM ALWAYS THINK ABOUT STEADY REVENUE AND HOW TO REINVEST IT BACK TO BUSINESS AND KEEP GROWING YOU CAN GO A VERY VERY VERY LONG WAY
I think if you watch more of my videos you'll find I'm helping restaurant owners build sustainable businesses. My work is focused on providing restaurant owners with the tools, systems and knowledge they need to run a profitable restaurant so they can have a sustainable business the provides for their families, their employees and their communities. That is a restaurant that makes steady revenue and continues to grow if the owner wishes.
Excellent teaching
Thank you!
Instead of saying “ look over the menu and ill be back “ what would you replace that with?
You can point out some of your favorites and/or other popular dishes, make suggestions for drinks and appetizers. Get the conversation started with the guests and let them know you're there to help them have a great experience.
Good morning from Northern California!
I’m glad I’m here before you blow up😂
I appreciate the contact that you make, and get out there, and Stuff is invaluable, and even though the audience may not be as being on UA-cam, as other niches, super appreciate you
Thanks, Samy
Imagine any other business playing these games. Get a price for a new muffler but then “SURPRISE MF!!!” Go to your Accountant but get a bill with 12 extra line charges. Visit your Dr and expect to pay 20% of their wage on an invoice, but if you really liked the way they smiled, maybe there’d be a little something extra at the end. Preposterous! Don’t tell me my meal is $25 when EVERYONE knows that it’s $25 PLUS $5 tip. It’s $30. Put $30 on your menu and pay your people properly. It’s a zero-sum game from the perspective of the guest… It’s $30.
Let's look at it this way 🤔, what if you treated the servers like human beings, pay them livable wage, and give them an incentive like $5 on every desert they sell or bottle...js
Those are definitely options to inspire servers to work on their upselling. Those spiffs are often very effective. But also, when everyone supports and believes in upselling, the whole restaurant benefits, including higher tips for servers. This is a just a short take on upselling - my whole perspective on upselling includes the perspective of the servers.
I just got hired at red lobster as an expo. The only position i don’t know in a kitchen so yea, i needed this thank you !
7Shifts also has the "Rounding for early punch-in" Feature - > employees’ clock-in times will be rounded to their scheduled start time when they punch in early AND are within the set grace period... I tell my staff that if they punch in early, it is "volunteer" work.. Not sure how legal this is though, but it helps my labor cost !
Thanks for sharing the info!
I love this, David! So many businesses just don't have enough systems in place. If I understand you correctly, you are suggesting a "system" for inventory management. I believe systems are GOLD for independent restaurant owners, and it's always worth the time to set something up once. It will save time later... AND forever! All a business needs is buy-in from the stakeholders.
Yes, exactly. Plus, in restaurants, systems lead to consistency, which leads to higher customer satisfaction, which leads to greater sales, which then also leads to higher tips in tip-friendly settings. Systems truly amplify the success of a restaurant.
Once again a great video! No matter how high you feel on the totem pole everyone could use a mentor and a second perspective.
Absolutely!
Love this one
Thank you!
@@DavidScottPeters could you make a video on good menu language and how to build a good menu?
I love your contents I just cant stand your huge lips and nose on my screen (i mostly watch youtube on my TV at home) Sorrrry..
I’d love to hear how you’re applying these strategies in your restaurant. Share your progress and any challenges you encounter.
I’m going to be starting my first job expediting next week. I’ll be using a lot of info you’re giving to bring this restaurant up in reviews and profits and hopefully I could work my way to management if I can do so. I’d like it if you could do a video about building a menu and menu language. What’s a good way to be efficient with a menu as using same ingredients for different dishes or keeping things on one theme but still having a variety. I’d describe this restaurant as a high end chilis and I’d like to take that to something a resort should be known for.
Why should the customer have to pay the cost of doing business for restaurants?
Yep. It really boils down to budgeting for the restaurant owner.
DSP!!!!🤙🤙🤙
Hope you tune into the next two - Part 3 is out today.
I don’t understand the Number 2 please can you explain again.
#2 is about digging into the reports that are part of your POS System. You have to have a POS system and pay attention to your product mix. With recipe costing cards and the product mix report, which is how many items you sold during a period of time of each one of the items, with a little math, you can find your ideal food cost. If your kitchen ran perfectly, no waste, no theft, no spoilage, perfect restaurant - which does not exist, it’s a goal - this tells you what your food cost is right now. But, like I said, you have to have your numbers. Search my UA-cam channel for things like recipe costing cars and menu pricing to get more videos with more explanations.
Thanks again DSP!🤙
Any time!
The real problem is getting people that are responsible.
You can train anyone on just about anything, so look for great people and then train them.
This one hit home.
Thanks for all your work. So underrated.
It's wild how many restaurant owners don't know their numbers.
I'm hoping they all find my videos!
Dude I’m loving your content - I’m a seasoned director / operator and you are dead on with what your craft. Keep the content coming!
Appreciate it!
Background music?
?
I like the video first, then watch because I already know DSP uploads invaluable content, always!
I try! Thanks for watching and listening.
Thanks DSP!!!!🏨🏨🏨
You bet! Thanks for listening.
It’s like designing a car without understanding the market you’re attempting to sell to 😂
Yep!
Thank you 🎉
You’re welcome 😊
Thank you for sharing the video with us. It was heartening to witness your genuine passion, care, and concern for the people working in the hospitality industry. Your video was not only informative but also reflected your fears, hopes, knowledge, and wisdom related to the business. As an HR consultant, I'm a big fan of your work, and I appreciate your efforts. Sending love from Saudi Arabia! ❤️🇸🇦
Thank you!
Worked as a chef with culinary school training. Want to open a pub style restaurant, have a menu ready to go. I rather buy the building then rent a space. Need help to buy .
There are lots of paths to success; just make sure you talk to the right people. Good luck!
I need you to teach me something
Let me know what you're looking to learn!
Nice
Thanks!
I really enjoyed this video. Structure is so important to have a successful business. As a manager, the distractions and tunnel vision all to often gets in the way to keep working the systems. Delegation and promoting others to supervisors really helps and gives management reliable people to communicate with to improve business.
That's right! It's all about delegating the tasks and then verifying the tasks are getting done.
I work for a Baseball team and higher prices are the norm. I aim for an 80 profit margin. Last year our cheese curd numbers where down due to a combo I implemented. Order a burger add a curd and soda for "x" amount. The cost was a lot more and we weren't making that much money on it. Would it be smart to get rid of the combos? I was thinking include a fry with every burger, dog, sandwich purchase and have the consumer pay extra for a soda? Hope I was able to portray this accurately for you.
You can always keep the combos but just add a cost that seems like a value-add price for the extra items. But I wouldn't do anything without a budget. All decisions should be made based on a budget.
Amen!!
👊
Great advice here! DSP for President in 2028!!!!!!!!!!!!!!!!!!!!!!
I think I'll stick to the restaurant industry! Thanks for watching and commenting.
I love your videos
I'm glad! I love helping restaurant owners.